Monmouth Partners carried out an independent review of internal processes, systems and capacity within Benenden Hospital Trust. The CQC ‘outstanding’-rated private hospital required an external evaluation following the addition of new treatments and services and the impact of the consultant staffing model.
The output of the review was a comprehensive report highlighting key findings across themes and a number of recommendations with both immediate and longer-term impact. Immediate risks and opportunities were identified and acted upon promptly by the Hospital Executive team.
"Monmouth Partners provided an expert service for external review of capability and capacity, systems and processes of one of our services. The project team were extremely personable, responsive and efficient. The outcome report was clear and comprehensive, as was the report turnaround. I would not hesitate in approaching Monmouth Partners for future projects or in recommending them to others", Claire Harley, Director of Patient Services, Benenden Hospital Trust