Department of Health: Patient and Market Insight

Featured Image

Building the patient voice into the Dalton review.


We assisted the Department of Health in the development of the Dalton Review.

Our work looked beyond organisational form to the attributes that great providers should have – the ability to focus services around the needs of individual patients whilst accessing the very best clinical skills available. Our work features in the final report – which can be viewed here.


"Monmouth really helped us communicate directly with patients and the public on a complex and technical subject. By hearing what matters most to patients we have been able to clearly articulate the reasons why organisations should make change happen."

Thomas White, Senior Policy Advisor, Department of Health.